Together We Can

Why Choose SCRM?

We tailor our solutions to address the identified problem, ensuring the attainment of the desired outcome. This commitment is reflected in our motto: "We Don't Sell Products, We Provide Solutions!" Solutions CRM team is composed of highly experienced individuals specializing in monitoring, assessment, quality control, and assurance. Our founders and field team have played integral roles in the coordination mechanism in Syria with over a decade of experience, significantly contributing to shaping and enhancing the response efforts. With unrestricted access, historical background, an extensive network of connections, proven field-tested tools and the necessary knowledge, we are confident that our teams can effectively handle and provide real-time data, providing Solutions to the achievement of goals and objectives and overcome problems. Furthermore, Solutions CRM boasts a team with diverse educational and professional backgrounds, allowing us to offer a comprehensive range of solutions with profound expertise. Upholding fundamental values such as prioritizing gender equality and empowering team members, we ensure a holistic approach to our work. In addition to our central team, we maintain a broad network of associates ready to provide specialized expertise as required. Our field researchers, esteemed by communities, bring extensive experience in dealing with conflict-affected individuals in delicate situations. The commitment and passion of Solutions' staff are evident as they strive to deliver services that surpass expectations. Our efficient and friendly team is always available to guarantee that your needs are met with excellence and that you achieve the expected outcome!

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What makes us special?

We have listened! Over the last decade, our engagement with numerous NGOs in Northwest Syria and global responses has afforded us a comprehensive understanding of the challenges you encounter, gleaned from various documents and projects across diverse organizations. At SCRM, we have embraced these challenges, leveraging lessons learned from others to ensure our deliverables not only meet your requirements but also accurately reflect realities, incorporate logical and technical considerations, and foster an interactive, results-driven cycle. We avoid static figures in favor of dynamic engagement, facilitated by our team of experts (comprising engineers, educators, medical professionals, and more) embedded within our technical field teams, each boasting extensive experience in their respective domains. These teams bring a blend of theoretical knowledge, practical expertise, and a robust understanding of contextual and institutional nuance, enriching our approach to addressing targeted issues. Furthermore, our project managers, consultants, and leadership are drawn from within the same context, augmenting our collective knowledge base and enhancing the quality of our solutions.

Our Approach

Together we can! That’s how we empower individuals, organizations, and networks. To turn best-practice theories into functional realities, to achieve that we apply the “3Ws” approach: With What, With Whom, and What Will be. With What; are the tools that will take you through an intense but inspiring learning process. With Whom; With our capable, pragmatic, and reliable professionals with extensive experience. What Will be; meaning an honest and empathic reflection process to improve your understanding of the impact you’re making and how to enhance this.

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What makes us different?

Having been entrenched in the humanitarian sphere for over a decade, we've garnered a profound appreciation for the imperative of arming ourselves with accurate, pertinent information derived from rigorous data analysis and aligned with appropriate indicators to make informed decisions. Moreover, within the cluster mechanism, we were among the first to integrate qualitative indicators, assessments, and on-the-ground visits to enhance both the quality and quantity of the ongoing response efforts. Leveraging our comprehensive grasp of the context and various sectors, we've been able to draw upon our accumulated experience to collaboratively devise optimal approaches with you right from the outset. Our journey, marked by the exploration of diverse methodologies over the years, has endowed us with invaluable insights and a steadfast commitment to reflecting on the realities we encounter.

Our Services

faq

Most common question about our services

? What services does Solutions CRM offer?

Solutions CRM provides a range of services not limited to research, evaluation, consultancy, TPM, and capacity building. We specialize in tailor-made solutions to address the specific needs of our clients in the humanitarian and development sectors.

At Solutions CRM, we prioritize quality in everything we do. We employ experienced professionals and utilize rigorous methodologies to ensure the accuracy and reliability of our research, evaluations, and consultations. Additionally, we maintain a commitment to ongoing learning and improvement to continuously enhance the quality of our services.

Requesting services from Solutions CRM is simple. You can contact us through our email to discuss your specific needs and requirements. Our team will work closely with you to understand your objectives and develop a customized plan to meet your needs effectively and efficiently.